Call criteria is a firm known to provide the best call centre Q A services at lowest costs, using real human analysis. The company was founded by a group of call centre industry leaders. They work in an organized manner by evaluating agent to customer score and interactions to identify the main behavior that drives sales, and maintain the customer’s data. Till today they have reviewed millions of minutes and have a good experience in handling the customers.

They offer wide range of service, the details of which are given below:

• Call centre affiliate: Whenever you are trying to add a partner to your growing business, they assure that you new partnership meets your standards.
• Call centre compliance: They maintain a good customer care team and train them on their behaviors, whenever they see any huge risk posed by them to your organization.
• TCPA verification: Monitoring TCPA is a difficult task for every organization as there are many laws abounding it. Call criteria have made TCPA monitoring and easy job and has given a sigh of relief for all organizations and institutions or firms.
• Business Process Verification: Call criteria help your organization determine that your business processes are being followed by your team members and also see to it that you get highest return on investment.  
• Performance analysis: They keep an eye on each and every step of an organist ion and maintain good balance between supply and demands.
•  Quality Assurance for Call Centers   control and quality assurance: This is the most important feature which they focus on, where in they train your call centre professionals, so that they can handle even the toughest situations with great ease and succeed in it.